PDF Download Help FAQs Download Questions I have purchased protected PDF files from NFPA before August, 2006. These files are in a different format, can I still use them? What rights do I have in the PDF file? Where can I get the FileOpen plug-in? I didn't download the file when I made the purchase on the NFPA catalog. How do I get my file? Do I need to be connected to the Internet to use the PDF file? I purchase documents for other people in my company. How can I send them the PDF file? Can I use Mozilla Firefox to download my NFPA PDF file? Protected PDF Questions I have a new icon in my Windows bottom status bar called 'FileOpen Certification Manager'. What is this? How do I know if the FileOpen plug-in has been successfully installed on my computer? I see the FileOpen plug-in files but Reader tells me 'Missing Component Not Found'. If the PDF file is locked to my computer, what do I do if my computer needs to be replaced? Can I place the PDF file on a network server? I have PDF files from NFPA that were purchased before August 2nd, 2006. They are listed in 'My Digital Editions' in Reader. Now, when I go to view one of these files, I get a message: The use of Adobe DRM features requires that only certified plug-ins be loaded. Do you wish to restart Reader with only certified plug-ins? I was using a PDF file under 'My Digital Editions', then I wanted to use an NFPA PDF file I purchased after August 2nd, 2006. When I double-clicked on the file, I got the message: The current instance of Acrobat / Reader was loaded in "Certified Mode" and cannot open the document you are attempting to view. So, is this plug-in uncertified? Is it OK for my Acrobat / Reader system?