Fire service performance measures

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"Fire Service Performance Measures" report (PDF, 82 KB)

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Report: NFPA's "Fire Service Performance Measures"
Author: Jennifer D. Flynn
Issued: November 2009

Abstract

This report identifies and presents potential performance measures as they relate to the core functions of the fire department. A comprehensive literature review was performed to gather and highlight key measures that have already been identified. In addition to presenting key measures by fire department function, this report discusses the cautions associated with each measure.