NFPA Customer Support for Training

Instructor-Led Training

Important details you should know
Calculator–All classroom training requires a calculator. Solar calculators are not recommended!

Confirmation–You will receive a registration confirmation. Check it for accuracy!

CEUs
You qualify for 7 hours or 0.7 Continuing Education Units for each day of instruction. Please verify applicability with your professional board before attending.

NFPA® is an Accredited Provider by the International Association for Continuing Education and Training (IACET).

Refunds
To receive a full refund for instructor-led training (classroom and virtual), NFPA must receive written notification of your desire to cancel your registration via fax, mail, or email at least 7 business days prior to the start of the program. If notification is received fewer than 7 business days prior to the start of the program, you may transfer your registration to a program of equal or lesser value with availability or you may transfer your registration to another person; however, no refund will be made. If no notice is received, your registration fee will be forfeited. Multiple requests to transfer the same original registration may be subject to a 20% service fee.

Special consideration for attendees with disabilities
Please make us aware of any special needs you may have by calling +1 508 895-8367.

Cancellation policy
To receive a full refund if you cancel your registration, you must notify us in writing via fax, mail, or email at least 7 business days prior to the start of the training. The fax number and mailing address are located in the top right corner of this page. Or, submit your request online. If notification is received fewer than 7 business days in advance, you may transfer to a training of equal or lesser value or transfer your registration to another person. If no notice is received, your registration fee will be forfeited.

NFPA training will come to you!
All NFPA instructor-led training programs can be taught at your facility or virtually, and they may be customized to meet your organization's specific needs. To speak directly with the on-site training program manager, or to request a proposal, call toll-free 877-336-3280 (US and Canada) or +1 508 895-8367 (international) or e-mail onsitetraining@nfpa.org or visit the onsite training section of our website.

Spanish-Language Training
Spanish-language instructor-led training (classroom and virtual) and certification programs are available in Latin America and Spain. Courses are taught by Latin American fire protection professionals with experience in applying NFPA codes and standards in the region. Visit www.estudionfpa.org for a complete list of course offerings and additional information.

Online training

Where can I find the list of Online Training courses that NFPA offers?

All of NFPA’s Online Training course series are in our online catalog. You can register for any of these from this section of the online catalog.

See all questions for online training.

Webinars

Where can I find the list of Webinars that NFPA offers?

All of NFPA’s Webinars can be found at nfpa.org/webinars. You can register for these events from this page. 

See all questions for webinars.