General Session

This year's General Session takes you on a journey through the Fire & Life Safety Ecosystem, illustrating how it lays out the framework to reduce loss from today's challenges. The components of the Fire & Life Safety Ecosystem are interdependent so, when they work together, the ecosystem better protects everyone. When tragedies occur, you most often can point to a failure in one or more of the components.

Sponsored by UL

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Opening Remarks

Keith Williams, President and CEO-UL
NFPA® Chair of the Board

Read his remarks.


Jim Pauley, NFPA President and CEO
Your Role in the Fire & Life Safety Ecosystem

Read his remarks.

Dr. Tricia Wang
Combining Data and Human Insights to Develop Effective Solutions

Dr. Wang is a natural, expressive storyteller, living at the intersection of data, design, and digital, helping organizations use technology to serve people. A global tech ethnographer, Wang helps organizations manage multiple perspectives, prioritize human insights, and utilize data effectively.

She has partnered with P&G, GE, IDEO, NASA, Clorox, Kickstarter, and Spotify to help spur innovative solutions; and her talks have inspired more than a million viewers. Wang reminds us to probe the social ecosystems that impact decisions and outcomes, especially when they involve unengaged audiences.

NFPA Fire & Life Safety Ecosystem Insights and Activation Panel

Hear from members of the NFPA Board of Directors, whose work spans various aspects of fire and life safety. Get their take on what is broken in the ecosystem and what can be done to better protect people and property.